Microsoft has resolved a recognized problem that brought on Outlook Desktop to unexpectedly immediate customers to reopen beforehand closed home windows.
“This drawback has been addressed in Model 2309 Construct 16827.20130. To put in the replace instantly, choose File > Workplace Account > Replace Choices > Replace Now,” Microsoft says in an replace to the unique August help doc acknowledging the bug.
This problem could possibly be encountered whereas utilizing particular Workplace perpetual retail SKUs reminiscent of Microsoft Workplace Skilled Plus and Workplace Dwelling and Enterprise, notably from Model 2306 (Construct 16529.20154) onwards.
On affected techniques, customers of Outlook for Microsoft 365 had been encountering dialogs with prompts like “Outlook closed whilst you had gadgets open. Reopen these gadgets out of your final session?”
In most cases when utilizing Workplace perpetual variations, the Outlook choices didn’t show the characteristic inflicting this problem—named “Ask me if I wish to restore earlier gadgets”—making it unimaginable for customers to configure it by means of the consumer interface.
The choice to routinely restore Outlook home windows, enabled by default, was rolled out to Microsoft 365 subscribers utilizing Outlook for Home windows on Beta Channel Model 2006 (Construct 13006.20002) in June 2020.
“Whether or not Outlook closed as a result of a crash, a system replace, or whenever you explicitly closed it, you will now be requested if you wish to reopen any home windows that had been beforehand open,” Microsoft describes the characteristic in a Microsoft 365 Insider communication.
Clicking “Sure” in response to the immediate restores e mail drafts, e mail home windows, conferences, and appointment home windows that had been open earlier than the app crashed to was closed in a earlier session.
Workaround additionally obtainable
Redmond additionally offers a short lived repair for affected prospects who can not instantly replace their Outlook installations.
They’ll use a easy workaround to disable the window restoration prompts and configure Outlook to cease reopening earlier gadgets.
In instances the place the problematic characteristic just isn’t current inside Outlook’s choices however customers want to deactivate it, they’ll configure a registry key for this function.
It is value noting that given the intermittent nature of this characteristic, setting this key might not present a everlasting answer and will solely partially stop the sudden prompts from resurfacing.
The workaround includes a step-by-step process outlined as follows:
Begin Registry Editor.
Create or edit the next DWORD registry worth on the specified location.
Exit Registry Editor.
The Outlook Staff has additionally launched interim options to handle issues after putting in July’s Microsoft Workplace safety updates.
Moreover, Redmond shared a workaround for a bug that led to sluggish begins and freezing of Outlook for Microsoft 365 customers in June.